These Terms of Service apply to the use of the Anytime Assist website and services provided by Anytime Assist.

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By using this website, booking a call, making an enquiry or engaging Anytime Assist, you agree to these terms.

 

Anytime Assist is operated by Jessica Kirkett as a sole trader.

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Business name: Anytime Assist
ABN: 59 215 413 682
Email: anytimeassist@outlook.com
 

Services

Anytime Assist provides bookkeeping, BAS agent and Xero support services.

Services may include:

• Xero bookkeeping

• BAS and IAS lodgement support

• overdue BAS and catch-up bookkeeping

• payroll and superannuation support

• Xero support calls

• Xero file health checks

• Xero clean-up support

• bookkeeping support using connected business systems or add-ons

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Services are provided within the scope of Jess Kirkett’s BAS Agent registration and experience.

Anytime Assist does not provide services outside its professional scope.

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Website information

The information on this website is general in nature and is provided for general guidance only.

Website content, blog posts, resources and examples are not a substitute for advice based on your specific business circumstances.

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Bookings

Bookings may be made through the website, Wix Bookings, email or another agreed method.

Free calls and paid sessions are subject to availability.

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For paid sessions, at least 24 hours’ notice is requested for cancellations or rescheduling.

If less than 24 hours’ notice is given, the session fee may still be payable unless otherwise agreed or required by Australian Consumer Law.

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Quotes and pricing

Prices listed on the website are a guide only unless confirmed in writing.

Some services may require a quote before work begins.

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Clean-up work, catch-up bookkeeping, overdue lodgements, payroll corrections, file reviews and additional support may be quoted separately.

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Anytime Assist may update prices from time to time. Updated prices will apply to new bookings, new quotes or future work unless otherwise agreed.

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Payment terms

Invoices are issued through Xero.

Payment can be made by bank transfer or by credit or debit card through Stripe.

PayPal may also be available where offered.

Standard payment terms are 30 days from the invoice date unless otherwise agreed in writing.

Late or unpaid invoices may result in work being paused until payment is received.

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Refunds

Refunds are considered in line with Australian Consumer Law and the circumstances of the booking or service.

Nothing in these terms limits any rights you may have under Australian Consumer Law.

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Client responsibilities

To provide services properly, Anytime Assist relies on you to provide accurate, complete and timely information.

You are responsible for:

• providing correct business and contact details

• giving access to relevant systems, including Xero where required

• providing documents, records and information on time

• checking information supplied by you is accurate

• reviewing reports, summaries, lodgements or documents when requested

• asking questions if something is unclear

• advising Anytime Assist of any changes that may affect the work

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Anytime Assist is not responsible for errors, delays, penalties or issues caused by missing, incorrect, incomplete or late information provided by you or third parties.

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Xero and third-party access

You may be asked to provide access to Xero or other business systems.

You are responsible for providing the correct access and removing access if services end.

Anytime Assist may work with third-party software, including but not limited to Xero, Wix, Stripe, PayPal, Tradify, Simpro, ServiceM8, Silq, Fergus, Tradie Space, Deputy and Tanda.

Third-party platforms have their own terms, privacy policies, security settings and service availability. Anytime Assist is not responsible for outages, errors, changes or issues caused by third-party platforms.

BAS, ATO and lodgement matters

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Anytime Assist provides BAS agent services within its professional scope.

Lodgement work depends on the accuracy and completeness of the information provided by you.

Anytime Assist cannot guarantee ATO outcomes, penalty remission, payment plan approval, refund timing, processing timeframes or how the ATO may treat a matter.

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Xero File Health Checks and reviews

A Xero File Health Check, Free Xero File Snapshot or similar review is a practical review of selected areas of a Xero file.

It is not an audit.

It is not financial advice.

It is not full tax advice.

It does not guarantee that the Xero file is correct, complete or compliant in every area.

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The review is based on the information available at the time and the access provided.

Any fixes, clean-up work, corrections, lodgements or further review work are quoted separately unless clearly included in the agreed service.

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Confidentiality

Client information is treated as confidential.

Information will not be disclosed unless authorised by you, required to provide the agreed services, required by law, or permitted under professional obligations.

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Intellectual property

Website content, wording, downloads, templates, guides and resources created by Anytime Assist are owned by Anytime Assist unless stated otherwise.

You may use the content for your own personal or business reference.

You must not copy, reproduce, sell, republish or distribute Anytime Assist content without permission.

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Limitation of liability

Anytime Assist takes reasonable care in providing services and maintaining the website.

To the extent permitted by law, Anytime Assist is not liable for loss, damage, penalties, delays, missed deadlines or other issues caused by:

• incorrect or incomplete information provided by you

• late information or delayed responses

• third-party software issues

• ATO system delays or decisions

• bank feed issues

• payroll platform issues

• internet, email or technology problems

• unauthorised changes made by others

• matters outside Anytime Assist’s reasonable control

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Nothing in these terms excludes any rights you may have under Australian Consumer Law.

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Ending services

Either party may end an ongoing service arrangement by giving written notice, unless a separate written agreement says otherwise.

Any outstanding invoices remain payable.

Before services end, Anytime Assist may provide reasonable handover information where appropriate and where invoices are paid up to date.

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Changes to these terms

Anytime Assist may update these Terms of Service from time to time.

The updated version will be published on the website with the latest update date.

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Governing law

These terms are governed by the laws of Australia.

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Contact

For questions about these Terms of Service, please contact:

Jessica Kirkett
Email: anytimeassist@outlook.com

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Last updated: June 2026